Terms of Service for Sabiman

1. Introduction

Welcome to Sabiman, a platform owned by Simplified Solutions. Sabiman connects users with local service providers for convenient access to various services. By using the app, you agree to these Terms of Service.

2. Our Role

Sabiman is a platform for connecting users with service providers. Simplified Solutions is not responsible for the actions, quality, or outcomes of services performed by third-party providers.

3. User Responsibilities

• Provide accurate information during registration and booking.
• Use Sabiman only for lawful purposes.
• Ensure payments are completed as per booking requirements.

4. Disclaimer of Liability

Simplified Solutions is a platform that connects users with third-party service providers. While we aim to facilitate smooth interactions, we are not liable for any damages, injuries, losses, or disputes arising from services performed by these providers.

We do not guarantee the quality, timeliness, or outcomes of the services provided by third-party providers. However, at our discretion, Simplified Solutions may choose to support victims of disputes or service issues in ways deemed appropriate by our company. This support is voluntary and does not constitute an admission of liability.

By using Sabiman, you acknowledge and agree that Simplified Solutions’ role is limited to providing a platform for connecting users and service providers. Any issues with services must be resolved directly between the parties involved.

5. Payments and Refunds

Payments on Sabiman are processed through trusted third-party payment systems to ensure secure transactions.

If a service is not completed as agreed, users can submit a refund request through the app. Simplified Solutions will review the claim to verify the issue and assist in facilitating a resolution between the user and the service provider.

Important Notes:

• Refund eligibility is subject to verification of the claim, including proof of non-completion of the service.
• Simplified Solutions acts only as a mediator in the refund process and does not guarantee the refund. Final decisions on refunds rest with the service provider unless otherwise stated.
• Processing times for refunds may vary based on the payment method and the service provider's policies.

For assistance with refunds, please contact our support team at:
Email: support@sabiman.co
Phone: +23274326256

6. Dispute Resolution

Simplified Solutions is committed to fostering a positive experience for all users of Sabiman. In the event of a dispute between users and service providers, we encourage both parties to resolve the matter independently.

However, if a dispute cannot be resolved and falls within the scope of our legal rights and responsibilities, Simplified Solutions may choose to mediate and assist in settling the matter. Our role in such cases is limited to facilitating communication and suggesting resolutions, without assuming liability for the outcome.

Disputes involving legal matters beyond our jurisdiction or expertise must be handled through appropriate legal channels.

By using Sabiman, you acknowledge and agree that Simplified Solutions’ role in dispute resolution is discretionary and limited.

7. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or misuse the platform.

8. Indemnification

You agree to indemnify and hold Simplified Solutions harmless from any claims, damages, or liabilities arising from your use of Sabiman.

9. Intellectual Property

All content, logos, and trademarks on Sabiman are the property of Simplified Solutions. You may not use them without prior permission.

10. Changes to the Terms

We may update these terms periodically. Continued use of Sabiman indicates acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of Sierra Leone.

12. Contact Us

For questions about these Terms of Service, reach out to us at:
Email: support@sabiman.co
Phone: +23274326256